C3 Church Adelaide Inner South Inc is committed to protecting your privacy and handling personal information in a responsible and transparent way.

This policy explains how we collect, use, store, and disclose personal information through our website and church activities.

1. Who we are
   Legal name: C3 Church Adelaide Inner South Inc
   ABN: 82 409 594 416
   Address: U2/1069 South Rd, Melrose Park SA 5039
   Email: admin@c3is.au
   Website: https://c3is.au

   
   

2. What personal information we collect
   We may collect personal information including:
   • Name
   • Email address
   • Phone number
   • Postal address
   • Donation and payment details
   • Church involvement and attendance information
   • Pastoral care or prayer request information you choose to provide

   
   

   Sensitive information such as pastoral care or prayer requests is collected only where you voluntarily provide it and is handled with additional care and confidentiality.

   
   

   We do not knowingly collect personal information from children under the age of 18 through our website.

   
   

3. How we collect information
   We collect personal information when you:
   • Submit a form on our website
   • Sign up for emails or SMS updates
   • Make a donation or register for an event
   • Contact us directly
   • Engage with church activities and ministries

   
   

4. Why we collect and use information
   We collect and use personal information to:
   • Communicate with you about church life and activities
   • Provide pastoral care and support
   • Process donations and event registrations
   • Send emails and SMS messages you have opted into
   • Improve our website and communications
   • Meet legal and administrative requirements

   
   

5. Marketing and communications
   We send emails and SMS messages only where you have opted in or where permitted by law.
   You can unsubscribe at any time using the link provided in communications or by contacting us at admin@c3is.au.

   
   

6. Storage and security
   Personal information is stored securely using trusted systems, including Elvanto.
   Access is limited to authorised staff, pastors, and trained leaders who require the information to perform their role.

   We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

   
   

7. Data retention
   We retain personal information while you are active in our church community or as required for administrative, pastoral, or legal purposes.
   Information is securely deleted or de-identified when no longer required.

   
   

8. Third-party services
   We use trusted third-party providers to operate our website and services, including:
   • Elvanto and Mailchimp for email and church management
   • Tithely and Stripe for payments and donations
   • Google Analytics and Meta for website analytics and insights

   
   

   These providers may store data on servers located outside Australia. We take reasonable steps to ensure these providers comply with privacy and security obligations.

   
   

9. Access and correction
   You may request access to the personal information we hold about you or ask for corrections if it is inaccurate.
   Requests can be made by contacting admin@c3is.au.

   
   

10. Complaints
    If you have a concern about how we handle your personal information, please contact us first so we can respond.
    If you are not satisfied, you may contact the Office of the Australian Information Commissioner.

    
    

11. Changes to this policy
    We may update this Privacy Policy from time to time.

    
    The current version will always be available on our website.